We’re looking for a full-time bookings/administration assistant to join our team due to some internal reshuffles. While we’d love you to start yesterday, hiring the right person is important - and we'll wait until we find them.
Before you read any further: This role does not involve direct interaction with the animals. We cannot emphasise this enough. Please do not apply for this role if you want to work with our animals: this is a behind-the-scenes position. If you want to work with animals - why not consider our Internship?
- Minimum 2 years experience in a fast-paced/busy bookings office or call centre environment
- Outstanding customer service skills
- Excellent communication skills (written and verbal)
- Amazing organisational skills
- A love of technology (computers aren’t your enemy)
- Understanding of or background in the tourism industry (desirable but not required)
- High attention to detail
- Social enterprise with a focus on animal welfare and the environment
- Rapidly growing business with awesome customers
- Love providing amazing, educational experiences
- Comfy uniforms
- Great work environment (if we do say so ourselves)
As Bookings/Administration Assistant you’ll be front line for our customers bookings and enquiries - this includes answering emails and phone calls, and very importantly - taking bookings with high attention to detail.
You'll also be providing support to our Sanctuary Manager, Assistant Director and the larger Bonorong team with a variety of tasks - this will include fun things like filing, data entry and running errands.
On our busiest days, you'll need to be flexible and help out where needed - most likely in our gift shop, greeting customers and processing sales. On quieter days, you'll be working independently in the office - so you need to be happy working alone and with a team.
Your hours of work will be 8am - 5pm Monday to Friday, however occasional weekend work may be required. This is a full time position at 40 hours per week.
We are based in Brighton - around 30 minutes north of Hobart CBD. It is essential that you have your own reliable transport to get you to and from work.
We are looking for someone to come in and really take ownership of this area - you'll need to thrive in crazy busy environments, be comfortable with juggling multiple high priority tasks, and pride yourself on your ability to stay calm and work in stressful conditions.
Due to the nature of this role, we are unable to provide flexibility regarding the location of the role and the times you are required on site. Again a reminder - you will not be working directly with animals, so please do not apply if that is what you are after! (Check out our internship instead!)
Still interested? Get in touch!
Email your resume and a cover letter detailing why you think you’d be a good fit for this role to: firstname.lastname@example.org
Please do not call or show up in person to apply for or enquire about this position!!
Applications and questions are only accepted via the email above.
Due to the amount of applications we receive for any position we post, you will only be contacted if you are successful in moving to the next round.